Date Added: Yesterday
Complaints Team Leader
London
Job DescriptionPart Time Complaints Team Leader (Job Share)London Bridge£37,000 Pro Rata (£18,500 per year)17.5 hours per week - Mon, Tues 9:00 am to 5:00 pm & Wed 1:30 pm to 5:00 pmHyde is looking for a Complaints Team Leader to join our collaborative and values-driven team. This is a fantastic...
Date Added: 11 Dec 2025
Assurance Officer
London
Job DescriptionAre you a detail-oriented professional with a strong background in quality assurance? TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body. BenefitsSalary: £32,500-34,000 per annum,...
Date Added: 11 Dec 2025
Assurance Officer
London
Job DescriptionAre you a detail-oriented professional with a strong background in quality assurance? TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body. BenefitsSalary: £32,500-34,000 per annum,...
Date Added: 10 Dec 2025
Interim - Senior Corporate Compliance Officer - 3-6 Months
London
Job DescriptionWe are looking for an experienced senior Compliance officer to join our client in London on an interim basis for 3-6 months, paying around £550-£650 per day. In this role, you will be working for a consultancy that works closely with industry and construction clients, and they are...
Date Added: 10 Dec 2025
Interim - Senior Corporate Compliance Officer - 3-6 Months
London
Job DescriptionWe are looking for an experienced senior Compliance officer to join our client in London on an interim basis for 3-6 months, paying around £550-£650 per day. In this role, you will be working for a consultancy that works closely with industry and construction clients, and they are...
Date Added: Yesterday
Customer Services Manager
London
Job DescriptionCustomer Services ManagerWe are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.Salary: £50,000Location: Hybrid, Hammersmith LondonHours: Full time, 35 hours per week including mandatory office day on...
Date Added: 10 Dec 2025
Professional Standards Manager
London
Job DescriptionProfessional Standards ManagerWe are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team.Position: Professional...
Date Added: 11 Dec 2025
Professional Standards Manager
London
Job DescriptionProfessional Standards ManagerWe are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team.Position: Professional...
Date Added: Yesterday
Resident Liaison Officer
London
Job DescriptionResident Liaison Officer (RLO)Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hourAre you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and...
Date Added: Yesterday
Resident Liaison Officer
London
Job DescriptionResident Liaison Officer (RLO)Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hourAre you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and...
Date Added: Yesterday
Repairs Officer - DLO
London
Job DescriptionRepairs Officer (DLO)Salary: £51,314 per annumLocation: Norfolk (Field-based with some office and home working)Hours: 37 hours per week, Monday to FridayContract: PermanentAbout the RoleOur client is looking for a skilled and motivated Repairs Officer to lead their Direct Labour...
Date Added: Yesterday
Repairs Officer - DLO
London
Job DescriptionRepairs Officer (DLO)Salary: £51,314 per annumLocation: Norfolk (Field-based with some office and home working)Hours: 37 hours per week, Monday to FridayContract: PermanentAbout the RoleOur client is looking for a skilled and motivated Repairs Officer to lead their Direct Labour...
Date Added: 22 Oct 2025
Complaints Dispute Resolution Lead
Hammersmith
Job DescriptionHousing Complaints Officer – Hammersmith (W6) £32.64 per hour (LTD) | 12-week temporary contract | Start ASAPHybrid working: 2–3 days in the office (Tues, Weds, Thurs) We’re recruiting three experienced Housing Complaints Officers on behalf of a local authority...
Date Added: 14 Nov 2025
Complaints Lead
London
Job DescriptionA leading London housing association is seeking two experienced Complaints Leads to join their customer experience team and support the resolution of complex housing and repairs complaints. The organisation provides safe, affordable, and sustainable homes for thousands of...
Date Added: 22 Nov 2025
Complaints Investigator
London
Job DescriptionA leading G15 housing association is seeking an experienced Complaints Investigator to join their customer experience and resolution team. This organisation is committed to delivering high-quality social housing services and putting residents at the heart of everything they do....
Date Added: 15 Nov 2025
Housing Customer Services Officer
Westminster Abbey
Job DescriptionJob Title: Customer Services OfficerWork Pattern: 35 hours per weekDuration: Temp ongoingLocation: London Bridge SE1Our client, a leading organization in the property services sector, is seeking a proactive and customer-focused Customer Services Officer to join...
Date Added: 4 Dec 2025
Parking Appeals Officer
London
Job DescriptionParking Appeals Officer \n\nMust have good working knowledge on Parking Appeals \n\nKey result areas/overview:\n\nParking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income,...
Date Added: Yesterday
Contract Delivery Officer
London
Job DescriptionWe’re delighted to be supporting one of London’s leading not-for-profit housing associations in their search for an experienced and highly organised Contract Delivery Officer. As proud members of the G15, this organisation provides high-quality, below-market rent homes for...
Date Added: 10 Dec 2025
Environmental Enforcement Officer
London
Job DescriptionWe are looking for dedicated and community-minded Environmental Enforcement Officers to help deliver the Council's objectives in reducing environmental crime, noise, nuisance and other issues that impact local neighbourhoods. In this role, you will take responsibility for a range...
Date Added: 5 Dec 2025
EHO - Housing
London
Job DescriptionOur client, in South London, is looking to appoint an Environmental Health Officer to a role that will have you carry out the function of an EHO within the Residential Environmental Health Team. Your typical day to day work will include inspections under HHSRS and dealing with routine...
Date Added: 19 Nov 2025
RLO - EALING - TEMP-PERM £18.71PH - WEEKLY PAY
Ealing
Job DescriptionResident Liaison OfficerWest London job - Borough of EalingMust driveWFH/StevenageThe RLO will be primarily responsible for conducting pre-condition surveys and compiling resident profiles\nKey Responsibilities\nResponsibilities for a RLO position typically include: \n\n\nMain Point...
Date Added: 13 Nov 2025
RLO - HARROW - TEMP - £20PH
Harrow
Job DescriptionJob Title: Resident Liaison OfficerLocation: HarrowSalary:£20ph - weekly pay every FridaySector:Social Housing Maintenance - external concrete repairs\nMUST HAVE PREVIOUS RLO EXPERIENCE/OWN CAR\n40 properties Starting with external concrete repairs but the retrofit work not yet agreed...
Date Added: 26 Nov 2025
Customer Service Administrator
Harrow
Job DescriptionCustomer Service / AdministratorLocation: Harrow, HA3 | Salary: £28,000 | Permanent, Full-Time\nBrook Street is seeking a Customer Service / Administrator to join our client's growing team. This role is perfect for someone who thrives in a busy environment, delivers excellent...
Date Added: 5 Dec 2025
Supported Housing Assistant
London
Job DescriptionSupported Housing AssistantPart Time – 21 Hours per Week12-Week Contract£16.85 LTD per hourI’m currently working with a respected housing provider who is seeking a compassionate and dependable Supported Housing Assistant to join their team on a part-time basis for an...
Date Added: 15 Nov 2025
Patient Safety, Experience, Risk And Quality Lead Nurse
Sutton
Job DescriptionAre you ready to make a difference in the lives of children and their families? Our client, the UK's leading charity for children with brain injury, is seeking a Patient Safety, Experience, Risk and Quality Lead Nurse to join their team. This role is pivotal in ensuring the...
Date Added: 5 Dec 2025
Complaints Officer
Camden
Complaints Officer Location: Agile working (blend of office and remote) Hours: 36 per weekA highly regarded public sector organisation seeks an accomplished Complaints Officer to join its Central Complaints Team on a temporary basis. This role is pivotal in delivering a fair, transparent, and...
Date Added: 8 Dec 2025
Complaints Officer
London
About the roleThis is an active role in the Central Complaints Teams (Information and Records Management) that provides a citizen-focused and efficient complaints handling service that meets the requirements of all related legislation and guidance under statutory and non-statutory complaints...
Date Added: 7 Dec 2025
Complaints Officer
London
About the roleThis is an active role in the Central Complaints Teams (Information and Records Management) that provides a citizen-focused and efficient complaints handling service that meets the requirements of all related legislation and guidance under statutory and non-statutory complaints...
Date Added: 26 Nov 2025
Complaints And Feedback Officer
Haringey
Feedback and Resolutions OfficerHaringey£24 UmbrellaA fine opportunity has arisen for a diligent Feedback and Resolutions Officer to join a professional team dedicated to improving service delivery and strengthening the resident experience.You shall manage complaints, compliments, suggestions,...
Date Added: 23 Nov 2025
Complaints Handler
Bromley
As ourComplaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. Youll take ownership of cases from start to finish gathering evidence, analysing information, and identifying root causes to ensure fair...
Date Added: 21 Nov 2025
Complaints Handler
Bromley
As ourComplaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. Youll take ownership of cases from start to finish gathering evidence, analysing information, and identifying root causes to ensure fair...
Date Added: 22 Nov 2025
Complaints Investigator - Housing Association
Brentford
Complaints Investigator – Housing association Pay Rate: £22.59 per hourContract: TemporaryPositions Available: 4Start Date: 24 November 2025Training Location: Ealing OfficeWork Locations (post-training): Pitsea, Ealing, or Westminster Bridge RoadWe are seeking four experienced and motivated...
Date Added: 22 Nov 2025
Complaints Investigator - Housing Association
Brentford
Complaints Investigator – Housing association Pay Rate: £22.59 per hourContract: TemporaryPositions Available: 4Start Date: 24 November 2025Training Location: Ealing OfficeWork Locations (post-training): Pitsea, Ealing, or Westminster Bridge RoadWe are seeking four experienced and motivated...
Date Added: 25 Nov 2025
Housing Complaints Dispute Resolution Lead
Hammersmith Broadway
A leading Housing Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 3 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business...
Date Added: 28 Nov 2025
Complaint Service Improvement Officer
London
- Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs).- Lead and initiate the Directorates service improvement work and identifying...
Date Added: 23 Nov 2025
Complaint Service Improvement Officer
London
- Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs).- Lead and initiate the Directorates service improvement work and identifying...
Date Added: 22 Nov 2025
Complaint Service Improvement Officer
London
- Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs).- Lead and initiate the Directorates service improvement work and identifying...
Date Added: 28 Nov 2025
Complaint Service Improvement Officer
London
- Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs).- Lead and initiate the Directorates service improvement work and identifying...
Date Added: 27 Nov 2025
Revenues Officer
London
Essential1. Extensive experience of NEC Rev & Bens & NEC DM .2. High level of experience in processing Council Tax changes (Moves, Discounts/Exemptions and Direct Debits)Responsibilities1. Be responsible for meeting individual and team targets in the delivery of the Revenues Service including...
Date Added: 27 Nov 2025
Revenues Officer
London
Essential1. Extensive experience of NEC Rev & Bens & NEC DM .2. High level of experience in processing Council Tax changes (Moves, Discounts/Exemptions and Direct Debits)Responsibilities1. Be responsible for meeting individual and team targets in the delivery of the Revenues Service including...