Job Title: Professional Support Assistant
Location: Birmingham
Salary: Grade 2 (competitive, dependent on experience)
Job Type: Full-time / Permanent
Reporting to: To be confirmed

About the Role

We are seeking a highly organised and reliable Professional Support Assistant to deliver efficient and consistent administrative support across the business.

This role is key to ensuring smooth day-to-day operations, supporting both internal teams and external stakeholders with a high standard of service.

Key Responsibilities

Administrative Support

* Provide high-quality support to internal and external customers

* Manage reception/switchboard duties and handle general enquiries

* Carry out a range of clerical and administrative tasks

Meetings & Coordination

* Support meetings, including scheduling, note-taking, and distributing minutes

* Ensure all outputs are prepared and shared in a timely manner

Systems & Processes

* Maintain and operate administrative systems for monitoring and recording information

* Ensure processes are delivered consistently and efficiently

Finance & Resources

* Assist with financial and business processes, including handling queries

* Place orders and monitor stock levels as required

Data & Compliance

* Maintain accurate records, ensuring data quality, storage, and archiving

* Ensure compliance with data protection and confidentiality requirements

Team Support

* Work flexibly as part of a team to provide full support coverage

* Help ensure continuity of service across the function

About You

* Previous experience in an administrative or support role

* Strong organisational skills and attention to detail

* Excellent communication skills, both written and verbal

* Ability to manage multiple tasks and prioritise effectively

* Confident using Microsoft Office and administrative systems

Additional Information

* This role is subject to an enhanced DBS check

* The position is exempt from the Rehabilitation of Offenders Act

* You will be expected to maintain confidentiality and adhere to safeguarding practices

* Commitment to equality, diversity, and inclusive working practices is essential

How to Apply

Please submit your CV via CV Library to be considered for this opportunity