We are hiring Customer Service Representatives to join our existing top-notch team. If you're a hard-working professional, Higher Source is a great place to grow your career and become a part of our team.
· Respond to customer inquiries and requests via telephone.
· Display a courteous and empathetic attitude to all customers.
· Perform research to answer customer inquiries and requests.
· Grow existing customer accounts through exceptional customer service and effective sales techniques.
· Meet quantitative performance metrics as outlined.
· Keep customer accounts current by updating databases during calls.
· High school diploma or general education degree (GED) required
· 1 year of customer service experience
· Experience working with inbound and outbound calls, customer retention, and inside sales preferred
· Proficient in Microsoft Office
· Excellent interpersonal and communication skills
· Demonstrated ability to prioritize tasks and manage time efficiently
· Basic computer skills in various software and web-based applications
Role: Customer Service Representative
Apply for this job now.