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DATE ADDED: Wed 17/10/2018

Customer Service Representative

Lynchburg, USA


Job Description


We are hiring Customer Service Representatives to join our existing top-notch team. If you're a hard-working professional, Higher Source is a great place to grow your career and become a part of our team.


· Respond to customer inquiries and requests via telephone.

· Display a courteous and empathetic attitude to all customers.

· Perform research to answer customer inquiries and requests.

· Grow existing customer accounts through exceptional customer service and effective sales techniques.

· Meet quantitative performance metrics as outlined.

· Keep customer accounts current by updating databases during calls.


· High school diploma or general education degree (GED) required

· 1 year of customer service experience

· Experience working with inbound and outbound calls, customer retention, and inside sales preferred

· Proficient in Microsoft Office

· Excellent interpersonal and communication skills

· Demonstrated ability to prioritize tasks and manage time efficiently

· Basic computer skills in various software and web-based applications

Role: Customer Service Representative
Job Type:
Location: Lynchburg,

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