Technical Author

Location: Severn Beach, Bristol
Salary: £38,000 - £45,000 per annum
Contract Type: Full-Time | Permanent
Working Pattern: Hybrid - 4 days onsite during probation, then 3 days onsite weekly

Are you a detail-driven and experienced Technical Author looking to work on cutting-edge technology in a supportive and collaborative environment? We are currently seeking two skilled individuals to join an established documentation team contributing to high-performance, complex technical products used in a variety of industries — from advanced electronics to medical applications.

The Role:

You will be responsible for producing high-quality technical documentation, including bespoke customer manuals and user guides, using tools such as Framemaker and MadCap Flare. Working closely with engineers and technicians, you will ensure documentation is technically accurate, easy to understand, and professionally presented.

This is a fantastic opportunity to be involved in the full documentation lifecycle — from initial analysis through to validation, authoring, editing, and publishing.

Key Responsibilities:

* Create, edit, and publish customer-specific manuals

* Validate technical content through collaboration with engineers and hands-on product testing

* Edit CAD images and technical illustrations for documentation

* Respond to technical queries and contribute to product knowledge support

* Follow document versioning and control processes

* Contribute to internal reviews and peer edits

* Ensure compliance with health, safety, and environmental standards

About You:

* Minimum 2 years' experience in a technical authoring role

* Qualification in technical writing (ISTC, NVQ, Diploma etc.) or equivalent experience

* Proficiency in MadCap Flare, Framemaker, or similar authoring tools

* Ability to interpret technical detail and communicate clearly for various user groups

* Knowledge of document control, versioning, and branching procedures

* Excellent written English, proofreading, and communication skills

* Familiarity with Simplified Technical English and CAD software (desirable)

What's on Offer:

* Salary: £38,000 - £45,000 depending on experience

* 25 days holiday + 8 bank holidays

* Flexible hybrid working model

* Exposure to high-tech industries and diverse project work

* Supportive, professional, and inclusive team environment

* Ongoing development and training opportunities

This is a great opportunity for experienced technical writers looking to build a career in a fast-paced, forward-thinking environment