Platform Services and Support Manager

£66,185 - £74,841 + Benefits

Milton Keynes | Hybrid (2x days a week in the office)

FTC ending March 2027

AQA needs someone who can do more than just manage platforms. We're looking for someone who can lead a team through complexity, without losing sight of the bigger picture - or the technical detail.

This is a senior role in our Assessment Technology group - the people behind the platforms that deliver GCSE and A-level results to millions of students every year.

You'll be leading a team (and sometimes third-party suppliers) responsible for running, supporting, and improving our platforms and infrastructure. That means balancing day-to-day stability with long-term improvement. You'll need to set a clear direction and get people aligned behind it - then make sure things get done.

You'll work closely with Architecture and Software teams and play a key role in delivering change across systems that are central to AQA's purpose.

What you'll need to bring:

• Strong experience managing Azure platforms in complex environments where uptime matters.

• A working knowledge of ITIL (and preferably more than just the Foundation certificate).

• Enough technical depth to lead credible conversations about platforms and infrastructure - and to challenge where needed.

• A structured approach to solving problems

• A continuous improvement mindset - you'll be someone who's always looking for ways to make things better.

What you'll get in return:

• 25 days' holiday + Bank Holidays + Christmas shutdown.

• Flexible working and genuine investment in your development.

• 35-hour week.

• Excellent pension (6% - 11.5% employer contribution).

• Enhanced family leave and more!

What next?
Apply via our portal. Every applicant gets a written response.
Closing date for applications will be Thursday 21st August.

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