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DATE ADDED: Thu 30/05/2019

Operations Executive

Chorley, UK
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JOB TYPE: Permanent

Operations Executive - Salary negotiable up to £21k + Bonus

My client, a successful established freight forwarder are looking for a Customer Service Operations Executive to join their company. For the successful candidate this is an excellent opportunity to work in a fast paced freight environment. No two days are the same and you will be an integral part of this growing company.

Operations Executive Day to Day responsibilities will include:

* Conversing with customers and taking down requirements for shipments, helping find solutions to move their express freight needs

* Finding freight solutions, dealing with suppliers, gaining quotes and information for different transport method

* Customer Service, Building and maintaining relationships, with new and existing clients, by telephone and email

* Negotiating with new and existing clients and suppliers to get the best price

* Liaising with drivers and subcontractors throughout the UK and Europe

* Administration / computer input for shipments

* Accurate recording of shipment price, supplier cost and individual job information

* Visits to clients both UK and potentially European

* Responding to clients, quoting freight shipments, liaising with hauliers and drivers, negotiating rates, calculating transit times

* Monitoring shipments and informing customers of any changes

Working hours are on a shift basis between 7:30am - 6pm. Benefits include bonus scheme, company mobile phone and pension after qualifying period.

The successful candidate will possess:

* Excellent telephone manner

* Excellent negotiation skills with both clients and suppliers

* Attention to detail in gathering correct and accurate information in order to

* Quote clients for correct size of vehicle/mode of transport required / time scale/ monitoring shipments etc (full training will be given)

* Drive, an inquisitive nature and tenacious attitude are essential

* Experience using web based browsers and business networking sites

* Microsoft office

If you are interested in this role please apply for immediate consideration
Role: Operations Executive
Job Type: Permanent
Location: Chorley, Lancashire,

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