The Medical Assistant is a member of the medical care team and is responsible for assisting nursing and medical provider/staff with a prescribed set of duties in the provision of patient care. This position also performs clerical duties, acts as receptionist and communicates with all disciplines
Coordinates reception/front office operations duties - Greet and register all patients as they arrive, perform insurance verification/preparation, schedule appointments, answer calls, take messages and other similar clerical tasks.
Adheres to Front Desk Protocol for patient flow
Maintains standard precautions in the provision of direct patient care; obtain vital signs before visits- including height, weight, vision screening, glucose tests, peak flow measures, etc.
Assist in procedures that are appropriate relative to the Company’s policy and/or general clinical operating standards as requested - EKG, etc.
Verbalizes knowledge of and adherence to OSHA standards for blood- borne pathogens; Utilizes appropriate technique in performing venipuncture to obtain blood specimens in accordance with agency procedure.
Responsible for all Lab functions - clinic liaison for lab issues, performs phlebotomy, replenishes lab supplies, etc.
Responsible for performing and documenting CLIA controls as indicated, specimen refrigerator and lab room temperatures daily.
Assists the Nurse Care Coordinator with monitoring emergency supplies - O2 tanks, Defib pads/battery, and emergency medication boxes - and promptly reports malfunction, missing or damaged equipment to the NCC.
Ensure and maintain an adequate inventory of all necessary supplies, including medical equipment, forms and other inventory that might be appropriate or required by the physician.
Completes or assists in the completion of various patient forms such as insurance claims, disability forms, medication approvals, etc.
Coordinates discharge process - schedules, all f/u appointments, referrals, radiology, transportation, prior approvals, etc.
Ensures faxed documents are processed and distributed/assigned to appropriate provider.
Confirms next day appointments for medical and mental health; follows up on missed appointments with call/letters per agency policy and documents results in EMR.
Refers clients with insurance issues to insurance specialists; communicates with Nursing Administration for visit approval as needed.
Other duties as directed by supervisor.
High School Diploma or GED.
Graduate of an accredited EKG/Phlebotomy training program.
Experience in ambulatory care setting and some knowledge of medical terminology required.
Clerical and basic computer skills required.
Ability to lift up to 20 lbs and able to stand for long periods of time.
Fluency in written and spoken English.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.
Role: Medical Assistant
Location: New York,
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