Your new company A leading Manufacturing organisation based in Middlesbrough

Your new role
Team Leadership & Supervision

Lead and support the estimating team, ensuring all enquiries are reviewed, processed, and quoted promptly and accurately.
Act as the primary interface between the team, senior management, and other departments.
Oversee the preparation of all quotations, ensuring adherence to commercial procedures, pricing guidelines, and quality standards.
Authorise quotations within delegated authority levels.
Manage team availability, approve holidays and overtime, and provide regular feedback, coaching, and performance reviews.
Represent the department and deputise for the Sales Manager when required.
Ensure the team actively captures market intelligence and stays informed of pricing trends and client expectations.
Identify and support opportunities to improve quotation win rates and convert new customers through pricing strategy or service enhancements.Reporting & KPIs

Maintain accurate reporting on estimating and sales performance, including:
Monthly Estimating Performance Reports
Fast Track, and Mini Project sales figures vs. targets
Mini Project Target Reports for tracking order opportunities
Weekly and monthly KPI tracking and performance summaries
Maintain and update the SAP system to ensure all activity is logged and monitored.
Provide insight and recommendations to improve processes, team effectiveness, and customer experience.Cost Estimation and Preparation

Analyse project requirements, materials, labour and overhead costs to develop detailed and accurate price estimates.
Prepare professional and persuasive quotations, including cost breakdowns, project timelines and terms and conditions.
Liaise with engineering to understand requirements for each stage of their quotation documentation.
Ensure RFQ's are issued in a timely manner.
Expedite supplier quotes.Sales Support

Provide product information and technical details to customers as needed.Order Processing

Manage the order processing system, including entering sales orders, tracking shipments and ensuring timely delivery to customers.
Collaborate with logistics and operations teams to co-ordinate product shipments and resolve any delivery issues.
Create jobs from quotations and input data in to ERP system, providing support with operations and invoicing stages when required.Customer Communication

Act as a liaison between the sales team and customers, ensuring effective communication and addressing customer enquiries.
Keep customers informed about order status, delivery timelines and any relevant updates.
Manage customer expectations in the event of delays.Technical Documentation

Maintain accurate and up-to-date technical documentation, including product specifications, pricing and sales contracts.
Ensure that all documentation complies with company standards and policies.Sales Reporting

Monitor sales reports, analysing key performance indicators and sales metrics.
Provide insights and recommendations based on sales data to support decision-making.Day to Day Tasks:

All tasks relating to sales estimation following on from receipt of site paperwork documentation including: winning quotes, management of customer requirements relating to won/confirmed sales opportunities, ordering all parts relating to sales, raising PO's for parts related to sales.
Raising quotations, inclusive of sales analysis.
End to end sales pipeline management.
Communicating with customers and suppliers via telephone and email.
General admin duties to support across the team where required.

What you'll need to succeed Previous experince is essential

What you'll get in return The opportunity to work for a fantastic organisation

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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