At Mercedes-Benz Financial Services, we're passionate about putting our customers first. We provide a range of financial solutions designed around the changing needs of our customers - we are leading the way with innovation.
Are you a strong leader, with a talent for communication and stakeholder management? Would you like the ability to be able to identify business opportunities, analyse and resolve problems and facilitate business change? As a Project Manager, you'll do all this and more.
You will be responsible for the delivery of multiple projects: creating and managing project plans and teams to deliver against a defined scope, within an agreed timeframe and budget. Within your role you will also manage escalations and change requests as they arise. You will work with multiple internal and external suppliers and gain exposure to a range of company stakeholders.
Other key elements of this role will be as follows:
Manage and control project initiation to include, agreeing project scope, resourcing of project, cost estimation and approval of project by relevant stakeholder groups. Construct high level and detailed project plans including interdependencies with other project and non-project activities outside control.
Lead, monitor and control project performance (scope, cost, schedule, quality and deliverables), including change control, risk management, and escalation of issues the team cannot resolve and manage through to conclusion.
Together with service quality management determine project quality goals and act according to these throughout the project, to ensure quality project deliverables and compliance to Daimler standards
Provide day-to-day leadership and direction to the project team and manage all project resources, including subcontractors.
Supplier management to include engagement with suppliers, support of supplier evaluation, review of suppliers in terms of adherence to Daimler standards and management of the supplier in the delivery of their commitments.
Manage the architecture, design and development activities through suppliers as required or internal resource pool as appropriate
Deliver the required documentation to the agreed standards and policies on each project or enhancement.
Manage, control and report project budgets and resource utilisation
Manage effective stakeholder communication up to level 4 in the organisation, through Project Steering committee meetings and regular project updates
Provide a full test and release plan for each project or enhancement for review.
Manage user acceptance testing. Obtain acceptance and approval of project deliverables from the business project lead and/or the Sponsors. Manage stakeholder acceptance of project deliverables
Manage handover of project into operational support. Perform project close and lessons learnt activities.
Manage relationships with various ITM units within ITM UK, other markets and Head Office. Ensure project needs are met while maintaining a long term sustainable relationship.
Manage Business Partners within UK Companies (MBFS, MBUK, etc.) and Head Office functions as required.
Manage external service providers as required to perform role and deliver results.
To succeed in this role you will need to have significant commercial change experience, with a strong knowledge of the organisation's development and project methodology and be able to manage projects and build strong and trusted relationships with stakeholders in an ever-changing environment.
Ideally, you will have knowledge of the Automotive Captive Finance market and ITM's products and service offering.
The ideal candidate will have experience of working with software/infrastructure suppliers and outsourced solution providers and you will have an instinctive nature