Joining an established Claims team, the focus is on Financial Lines & Liability, including Professional Indemnity, Directors & Officers Liability, and Cyber Insurance. You’ll deliver a high-quality, efficient claims service to clients, acting as a key liaison between clients and insurers.

Benefits & Perks include:

• Excellent training from day one, beginning with a thorough induction, our Onboarding and Training Team, work through a structured in branch, e-Learning and classroom programme to cover everything you need to excel within your new role.
• Clearly defined development schemes with accelerated career progression opportunities.
• Career enhanced training including assessment days, talent academies, upskilling etc.
• Access to a Healthcare Cashplan, giving you access to 17 different benefits.
• Discount on gym membership across the UK – national and local gyms included.
• Flexible benefits include critical illness cover, private medical insurance, income protection etc.
• Mentor and training schemes for our future leaders.
• Company funded CII professional qualification.
• 22 days holiday, increasing to 27 days through service (plus bank holidays).
• Access to hundreds of high street retailer discounts through the company’s reward and recognition platform.
• An Employee Assistance Programme (EAP) to support employees outside of work.
• Employee discount on wide range of insurance products.
• A range of benefits including contributory pension scheme and death in service.

• Handle claims from notification to resolution, ensuring timely and accurate processing.
• Maintain strong relationships with clients, insurers, and internal stakeholders.
• Ensure compliance with regulatory requirements and uphold service standards.
• Provide technical advice and support to clients during the claims process.
• Collaborate with brokers and underwriters to resolve complex claims.

• Experience in claims handling, ideally within Financial Lines or Liability insurance.
• Strong communication and negotiation skills.
• Ability to manage multiple claims and prioritize effectively.
• Knowledge of FCA regulations and insurance market practices