Required background: Luxury Retirement Community

Are you an experienced hospitality or operations professional looking for a rewarding leadership role in a high-end retirement setting? A brand-new, contemporary retirement village in a picturesque village is seeking a dedicated Village Manager to oversee the successful launch and ongoing management of its vibrant, community-focused environment.

About the Role

As Village Manager, you will play a pivotal role in shaping and leading a premium lifestyle offering for independent retirees. From opening preparations and team recruitment to delivering exceptional service across wellbeing, dining, events, and facilities, this is a hands-on leadership role designed for someone who thrives on creating outstanding experiences and smooth operations.

You will be responsible for:

* Leading a multi-functional team covering hospitality, wellness, housekeeping, maintenance, and concierge services

* Managing operational performance, budgets, and compliance across the village

* Collaborating with sales, marketing, and care teams to ensure seamless resident onboarding and satisfaction

* Creating engaging, community-driven events and wellbeing programmes

* Maintaining high standards in health & safety, sustainability (ESG), and owner communications

Our Ideal Candidate

* At least 5 years of management experience in hospitality, retirement living, hotel or leisure sectors

* Strong financial and operational acumen with experience overseeing diverse teams and services

* Exceptional people management, communication and leadership skills

* Ability to balance strategic thinking with day-to-day operational oversight

* A customer-first mindset with a warm, professional and approachable manner

Desirable Qualifications

* Degree or relevant qualifications in Hospitality, Housing, Hotel Management or Facilities Management

* Knowledge of retirement living, care, or leasehold property management a plus

* IT proficiency including Microsoft Office, POS and booking systems