General Manager - Interiors Showroom
Salary to £45k
Cheltenham

Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive business performance. This is an excellent opportunity for a commercially astute professional to oversee strategic and operational functions while maintaining a strong customer-focused approach.

Must have's

* Strong understanding of financial principles, including P&L management and balance sheet analysis

* Ability to understand margins, profitability and balance sheets

* Commercial Acumen

* Proven experience in a general management or senior operational role

Nice to have's

* Excellent leadership and team motivation skills

* Industry experience in blinds, soft furnishings, or home interiors (preferred)

* Experience of CRM systems (Carmen ideally) and either Xero or Sage

So what will you be doing?

* Provide full operational leadership across the business, ensuring consistent commercial performance

* Manage customer interactions both in person and digitally, offering expert product advice with a focus on customer satisfaction

* Lead and develop the team by setting clear goals, KPIs, and performance benchmarks

* Oversee showroom operations, diary management, scheduling, and workflow coordination

* Handle order processing, purchasing, and supplier relations to ensure cost-effective procurement

* Monitor financial performance including margins, profitability, and overall business metrics

* Report regularly to Directors and liaise with Head Office on business updates and forecasts

* Proven experience in a general management or senior operational role

Helpful Extras

* Monday to Friday

* Hours 8am-5pm but will need flexibility especially in the early days

* Managing a small team of 4

If you are a driven professional with a passion for operational excellence and customer service, we would love to hear from you.

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We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful