We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol.

As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner.

You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise.

The package:

• Competitive basic salary and annual bonus
• Generous annual leave plus bank holidays
• 2 volunteering days per annum
• Private medical insurance, with employee paid cover
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal including discounts

About you:

• Previous experience working in customer service.
• Good understanding of Microsoft Office, Excel, Outlook
• Ability to handle complaints in a calm manner
• Strong administrative skills
• Good planning and organisation skills
• Excellent communications skills
• Team player