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Posted 01 May, 2024

French Customer Service Representive

SolviT Recruitment LTD
Rugby, Warwickshire Full Time
Salary: £23,000 to £25,000 Annually
Reference: nmfcscv21_1714579980

French Speaking Customer Service Advisor

Rugby CV21

£23,000-£25,000 per annum

Office Based role with the opportunity for part hybid after probation

08:00 - 16:30 Mon - Thurs 08:00-16:00 Fri

Full Time - Permanent Job

We are looking for a French speaking customer service advisor to start a full-time role within a busy manufacturing facility in the Rugby area (Swift Valley)

This is a mainly office-based role (some hybrid after training but no more than 2 days every other week depending on the rota).

What will I be doing?

  • You will be liaising with customers via phone call, webchat and emails.
  • Handling queries regarding their orders, supply or delivery disruptions/updates etc.
  • Escalating any queries to the Team Leaders if and when needed
  • You will be using a computer system daily and often use Excel

It's a close knit, supportive and very friendly team with a great manager who really does inspire you to be the best.

It's an enjoyable role who somebody who is fluent in written and spoken French and English, loves customer service and has a real passion for making customers feel special.

What do I need to be considered?

  • Any previous customer service experience (face to face or over the telephone/emails)
  • Computer literacy including experience using Excel
  • Fluency in both English and French
  • Would like a long term role with lots of training

This role offers you:

  • Up to £25K p/year DOE
  • Job security as it's a permanent job from day one.
  • 25 days holiday + bank holidays
  • Life insurance
  • Cycle to work scheme, eye care and glasses vouchers
  • A nice career ladder to climb.

APPLY NOW

Applying is easy, just respond back to this advert with your CV clearly showing suitable experience and we will be in touch. If you prefer you can call SolviT Recruitment and ask for Naomi McSeveney on (01455) 818999.

A CV will be needed to be processed but there is no harm in calling.

Please note this is mainly an office-based role - there are absolutely no full-time work from home-based options (it doesn't work for this role).

#WeCanSolviT

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