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Date Added: Wed 21/05/2025

Claims Officer

Leeds, LS1, UK
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Company: HAMILTON WOODS

Job Type: Temporary, Full Time

Salary: £16/hour

Claims Officer

3 months

£16 PAYE+ holiday ph

35 hours pw

Leeds/ Hybrid

Hamilton Woods Associates are currently recruiting for a Claims Officer for a public sector organisation, on an initial 3 month basis in West Yorkshire. The role will be responsible for providing a customer focused insurance and claims handling service.

Duties and Responsibilities of the Claims Officer:

Managing own caseload from first notification to settlement, for a variety of claims such as property damage, employers/ public liability and housing condition (disrepair)
Effectively co-ordinating and managing the progression of case
Ensuring compliance with regulatory requirements and deadlines
Drafting witness statements to record accurate version of events
Negotiating with third party solicitors on all housing disrepair claims to reach amicable settlements
Reviewing documents to assess claims and make decisions on liability
Proactively working to de-escalate potential claims

Requirements of the Claims Officer:

Experience within housing
Strong communicator with the ability to deal with challenging situations
Previous insurance claims experience, including the handling of investigation cases eg damage claims and personal injury
Housing litigation experience would be beneficial but not essential eg housing condition/ disrepair

To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
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