Our client is looking for a Courier Customer Service Clerk to join their team

Job aspects Strong communication, including writing, speaking and listening Great customer service skills, including interpersonal conversation, patience and empathy Good problem-solving and critical thinking skills In-depth knowledge of industry best practices Basic math and accounting skills Organisation, time management and prioritisation abilities Effective computer skills to input to use account management software in a timely and efficient manner Excellent knowledge of Excel, ideally with intermediate experience level, able to use pivot tables and formulas

Skills RequiredAbility to be Customer focused with dedication in your service delivery to meet Customer needs Ability to maintain positive mind-set when working under pressure, re-prioritising workload where necessary Ability to be reliable, multitask and have strong problem-solving skills Strong attention to detail, accuracy, and numeracy Excellent IT skills with the ability to learn new systems quickly as required Knowledge of the freight transport industry Experience within Accountancy and billing Prior experience in an accountancy environment Ability to partake in a 5-year background check and referencing for security

The hours are Monday to Friday on a 1 in 4 rotating shift .

7am to 4pm, 8am to 5pm, 8.30am to 5.30pm and 9am to 6pm.

Salary up to £30K and excellent benefits

* We are only able to accept applications from candidates with previous experience for this role.If you do not hear from us your application has been unsuccessful.