The Company

Our client is a specialist engineering company due to growth they need a Parts Sales Advisor

with plant, engineering or automotive equipment experience.

Job Role

* As a Parts Sales Advisor, you will play a crucial role in advising and assisting customers with their parts needs, ranging from spares to accessories.

* You will ensure the smooth operation of the parts department by providing excellent customer service, accurate parts identification and efficient stock management.

* Customer Service: Advise customers on required vehicle parts via telephone, email and face-to-face.

* Parts Identification: Accurately identify parts using Electronic Parts Catalogues and Dealer Management Systems.

* Stock Management: Check stock availability, pick parts from the warehouse and manage stock levels.

* Sales Maximisation: Drive sales of products and accessories and upsell where possible to achieve targets.

* Internal Support: Efficiently distribute parts to service department technicians.

The Person

* You will ideally have experience in a similar role.

* Previous engineering/plant environment experience.

* Previous parts look-up experience is preferred (e.g. in a dealership or motor factor environment)

* Strong communication skills, a proactive attitude and a focus on delivering a high level of customer service.

* Enthusiastic, team-focused and willing to learn.

* Analytical approach to problem solving.

* Excellent communication skills (both verbal and written)

* Good IT skills.

The Benefits

* Competitive salary.

* You will be working for a well-established growing employer.

* The company are fully compliant with the latest health and safety requirements for current safe working practices.

* A bonus scheme as the role develops