Field Engineer Planner

Contract: Permanent
Hours: 40 per week
Location: Warwick (Hybrid)

Salary: £28,193

Shift Pattern

Rotating shifts:

Mon-Fri: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00
Sat: 08:30-14:00 (1 in 3 rotation)Saturday weeks are adjusted to maintain 40 hours. Flexibility is essential.

Role Summary

Responsible for optimising daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.

Key Responsibilities

Maximise engineer utilisation and reduce travel time
Manage same-day planning and job prioritisation
Coordinate follow-up visits and parts ordering
Communicate effectively with internal teams and customers
Monitor job progress and resolve scheduling issues
Adapt to daily challenges and ensure resource efficiencyCandidate Requirements

Experience with scheduling/planning systems
Strong problem-solving and multitasking skills
Calm under pressure with a proactive attitude
Excellent communication and PC skills (Word, Excel)
Focused on continuous improvement and team supportBenefits

Competitive salary with incentives
Up to 25 days holiday + bank holidays
Option to buy extra holidays
Pension, income protection, and family leave schemes
Staff discounts and other perks

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people