Posted 29 April, 2024
Benefits Officer
Opus People Solutions
Walsall, West Midlands
Full Time
Reference: 17754_1714389223
Job Title: Benefits Officer
Location: Walsall Council
Work Mode: Hybrid (Predominantly remote with occasional office requirements)
Pay Rate: Negotiable
Working Hours: 30 - 37 hours per week
Assignment Duration: 12 months
Key Responsibilities:
- Processing Housing Benefit, Council Tax Reduction, and Discretionary Housing Payment applications.
- Interpreting complex Housing Benefit legislation and understanding subsidy and performance implications.
- Assessing, processing, and recovering housing and council tax benefits.
- Providing advice, information, and assistance to customers and stakeholders.
- Maintaining financial and other systems according to legislation, government standards, and council policies.
Requirements:
- Preferably experienced in processing benefit applications and interpreting legislation.
- Familiarity with maintaining financial systems and providing customer support.
- Detail-oriented with strong problem-solving skills.
- Commitment to ethical conduct and confidentiality.
- Ability to work independently and as part of a team.
- Dedication to high-quality customer service and diversity principles.