Skills for Work Administrator

£24,522

Contractual hours 22.2
The Role  

You will be required to provide administrative support to the Skills for Work team.  You will be responsible for setting up and maintaining administrative systems and processes which will support the delivery of a range of Skills for Work courses and services and provide accurate and timely data to support performance improvements. 

Alongside the Skills for Work Manager, you will act as a main point of contact for all Job Centre Plus and other partners' queries and student enquiries. 

What are we looking for?  

We are seeking an enthusiastic and highly motivated individual who holds a Level 3 qualification in Administration, Customer Service, or has equivalent relevant experience.  

You will have a strong track record of delivering exceptional customer service, with the ability to stay calm, organised, and solution focused during busy periods. In this role, you will communicate confidently and effectively—both verbally and in writing—with staff, external partners, employers, and a wide range of adults and young people.  

If you are passionate about making a positive impact and ready to contribute to a supportive, forward thinking team, we would love to hear from you