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Date Added: Fri 04/12/2020

Housing Officer

Cornwall, UK
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Job Type: Temporary

Salary: £15 - £17 / hourly

 

Interim Housing & Support Recruitment Solutions

Housing Officer

Immediately Required via Venn Group

Venn Group Social Housing Recruitment Team are currently recruiting for a temporary Housing Officer for our client based in Cornwall to begin employment within their friendly team.

Location: Cornwall/Devon (Remote working and office based)

Contract Type: 6 Months  

Hours: 37.5 hours Monday to Friday

Day to day responsibilities include:

  • Provide housing management services to customers with various mental health conditions and learning difficulties across Cornwall and Devon  
  • Responsible for overseeing 350 units
  • Provide advice to customers, update records and answer inbound calls and ensure
  • Conduct viewings, sign up new tenancies in line with procedures ensuring residents have signed an appropriate occupancy agreement
  • Ensure that customers pay the weekly rent and service charge
  • Monitor rents and arrears and take action in accordance with policies including servicing notices and attending court
  • Ensure that customers are receiving the correct advice and support form external support agencies
  • Ensure that customers can access and make claims for successful claims for welfare benefits
  • Carry out visits to ensure customers are compliant with their tenancy conditions
  • Respond to anti-social behaviour and complaints including neighbour disputes
  • Inspect voids and arrange for repairs and decorations for re-letting in line with voids procedure
  • Assist with mutual exchanges
  • Ensure all tenancy and housing related records are properly maintained and recorded on Open Housing
  • Ensure that lettings standards have been achieved through post works inspection as required and make recommendations for works and prepare detailed specifications as required

Essential Skills:

  • Basic knowledge of Microsoft products including Word, Access, Excel and Outlook
  • Full UK drivers licence and access to own car
  • Current Enhanced DBS within 12 months

To apply for this role or to find out about other Housing jobs, please contact Branwen Johns or Emily Rex from the Bristol Housing recruitment team on 01179 308760 or #removed#

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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