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DATE ADDED: Thu 23/05/2019

Service Desk Analyst

Kings Hill, UK
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JOB TYPE: Permanent

SALARY: £20000 - £22000/annum

IT Service Desk Analyst - Kings Hill, Kent

Atlas IT Recruitment are currently looking for an IT Service Desk Analyst on behalf of our specialist financial services client.

As a Service Desk Analyst, you will be joining a fast-paced environment and will be part of an IT Team of around 100+ members of staff.

The main purpose of the role is to provide a high level of 1st line and 2nd line support for computers, terminals and applications within the business. As well as that, on a day-to-day if you are not on the phone, you can expect to set up computers/networks and replace faulty hardware when necessary. Below are some of the key responsibilities of the role:-

* Being first point of contact for all calls made to the IT service desk

* Aiming to resolve issues first time around

* Keep necessary teams/people notified of progress of tickets that have been logged with the service desk

* Ensuring company compliance standards and ITIL procedure is followed at all times

Experience within a service desk/support environment is essential. Comptia a+, ITIL certification or any other relative qualifications are desirable.

Salary wise, my client are looking to pay up to £22,000 DOE.

If the above sounds like something you would be interested in, click the 'Apply' button and submit a recent copy of your CV for immediate consideration
Role: Service Desk Analyst
Job Type: Permanent
Location: Kings Hill, Kent,

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