Job Title: Repairs Supervisor - Reactive Maintenance
Location: Brent (Office-Based with Site Visits)
Rate: £27 per hour
Type: Temporary to Permanent
Benefits: Company Van + Fuel Card
About the Role:
We are currently seeking a Repairs Supervisor to join a busy reactive maintenance team working on social housing properties in the Brent area. This is a hands-on supervisory role involving a mix of office-based coordination, site inspections, and tenant liaison. You'll be responsible for ensuring the smooth delivery of reactive repairs, managing operatives, and helping maintain high levels of customer satisfaction.
Key Responsibilities:
Supervise a team of operatives carrying out day-to-day reactive repairs
Carry out pre- and post-inspections to ensure works are completed to standard
Allocate and schedule works in coordination with the operations team
Handle tenant enquiries and complaints, providing prompt resolutions
Communicate with residents by phone and in person regarding ongoing issues
Liaise with subcontractors and suppliers as required
Monitor productivity, quality, and H&S compliance on jobs
Use internal systems to manage and update job progress
Requirements:
Previous experience as a Repairs or Maintenance Supervisor
Strong knowledge of reactive repairs and social housing environments
Excellent communication and organisational skills
Confident using phones and IT systems in a busy office setting
Ability to manage operatives and resolve on-site issues quickly
Full UK driving licence (van and fuel card provided)
