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DATE ADDED: Tue 11/02/2020

Infrastructure Engineer - 3Rd Line Technical Support Analyst - IT

London, UK
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COMPANY: AWD RECRUITMENT

JOB TYPE: Permanent, Full Time

SALARY: up to £40,000 per annum + Benefits

IT Infrastructure Engineer / 3rd Line Technical Support Analyst who is ideally Microsoft certified with experience working within a well-controlled IT environment following ITIL practices and is confident providing technical advice, supporting projects and managing servers is required by a well-established Company based in Canary Wharf, London.

SALARY: up to £40,000 per annum (depending on experience) + Benefits    

LOCATION: Canary Wharf, London

JOB TYPE: Full Time, Permanent

HOURS: 35 Hours per Week, Monday to Friday

 

JOB OVERVIEW

We have a fantastic new job opportunity for an IT Infrastructure Engineer / 3rd Line Technical Support Analyst who is ideally Microsoft certified with experience working within a well-controlled IT environment following ITIL practices and is confident providing technical advice, supporting projects and managing servers.

Working as the IT Infrastructure Engineer / 3rd Line Technical Support Analyst you will join a busy 4 person infrastructure team, to take responsibility for the day-to-day operational management of the IT infrastructure, typically specialising in certain parts of the infrastructure.

As the IT Infrastructure Engineer / 3rd Line Technical Support Analyst you will report to the IT Operations Manager and your role will involve responding to third line support calls, managing the services, SAN and LAN/ WAN and the installation and maintenance of both cloud (Infrastructure-As-A-Service) and on-premise applications within a mature VMWare and Citrix environment.  You will also be involved with regular projects involving the introduction of new applications and services and the ongoing upgrade of infrastructure equipment and systems.

IDEAL CANDIDATE REQUIREMENTS

As the IT Infrastructure Engineer / 3rd Line Technical Support Analyst you will ideally have a strong technical knowledge of the following technologies:

  • Microsoft operating systems and MS Exchange
  • VMware
  • Citrix
  • SharePoint
  • SQL Servers and clustering
  • SAN
  • Networking and Telecoms
  • Backups

    Skills, Qualifications and Experience:

    • Microsoft Certification is highly desirable
    • Experience working within a disciplined and well-controlled IT environment following ITIL practices and working within an agile framework
    • Familiar with maintaining and working from documented operational procedures
    • Microsoft, VMware and/ or Networking qualifications would be highly desirable
    • Able to work in a high pressure and fast moving environment
    • Ability to manage a busy workload
    • Confident in providing technical advice, delivery estimates and problem analysis within your area of expertise

      HOW TO APPLY

      To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

      PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email.

      JOB REF: AWDO-P5368

      Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Canary Wharf, London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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      Role: Infrastructure Engineer - 3rd Line Technical Support Analyst - IT
      Job Type: Permanent, Full Time
      Location: London, Greater London, Greater London

      Apply for this job now.