My Shortlist

Your shortlisted jobs will appear here. To view your shortlist, please login or register

DATE ADDED: Wed 17/10/2018

Field Service Technician

Charlotte, USA
APPLY NOW

COMPANY: OKUMA AMERICA CORPORATION

Job Description

Primary Purpose and Function:

As an Okuma Field Service Technician Level 2-4, you will identify root cause and corrective action in repairing a variety of Okuma products and install high tech machines when necessary. Troubleshooting skills that will be needed include mechanical alignment, hardware, software, peripheral devices and automation. In this position, you will keep management informed of status by providing feedback to distribution, end users and Okuma service management with detailed trip reports. You'll also produce technical/how to manuals to strengthen distribution's ability to solve end user problems without Okuma direct support. This position contributes to the accomplishments of the customer service department through resolving complex problems that exceeds the scope of distribution's ability.

Note: This position requires residence, or relocation to the Charlotte, NC area, and the ability to travel up to 75%, mostly by plane.

Responsibilities:

  • Travel to customer facility to provide troubleshooting and repair support when required
  • Travel to customer facility for installation of new introductory model equipment
  • Travel to customer facility for installation of retrofits and install design improvements
  • Diagnosing and helping our customers with problems either on the phone or by e-mail
  • Generate technical bulletins and repair manuals

Required Experience:

  • Associates Degree in Electronics or equivalent experience
  • Minimum of 5 years' experience in CNC controls, servo systems, PLC's, automation, as well as fundamental mechanical background including precision measurement, machine tool theory, hydraulics, and pneumatics
  • Proficient in the use of precision measuring/diagnostic equipment. Not limited to, but include the use of: laser, ballbar, micrometers, calibers, precision levels, precision indicators, dynamometers, etc.
  • Advanced assembly drawing interpretation
  • Strong analytical and troubleshooting skills
  • Customer centric behavior and great team attitude

Additional Desired Experience:

  • 5 years of prior machine tool experience (Okuma preferred)
  • FANUC CNC experience
  • Okuma-Howa product knowledge
  • Prior technical writing experience

Okuma is committed to a diverse workforce and is an Equal Opportunity Employer. We have Great People and a Great Environment. Attracting and retaining exceptional talent has contributed to us becoming the dominant global force in computer numeric controls (CNC) and machining technology. At Okuma, your voice will be heard, your skills stretched and your results rewarded. With dedication, talent and drive, you can build a career at Okuma. Okuma offers competitive compensation and benefits for full time positions.

We are unable to provide sponsorship.

Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k) & Roth, Life & AD&D Insurance, Pension, Short Term Disability, Long Term Disability, Tuition Reimbursement, Gym & Tobacco Cessation Reimbursement, Vision Reimbursement, Paid Sick Days, Paid Personal Days and 12 Paid Holidays.

About Okuma America Corporation:

Okuma America Corporation is the US based affiliate of Okuma Corporation, a world leader in the development of computer numeric controls (CNC) and machining technology, founded in 1898 in Nagoya, Japan. Okuma is known for its technology leadership and world-class manufacturing, product quality and dedication to customer service. Okuma products are used in the automotive, aerospace and defense, construction and farming equipment, oil and energy, medical, mold and die, and fluid power industries.

 

 

Company Description
Okuma America Corporation is the US based affiliate of Okuma Corporation, a world leader in the development of computer numeric controls (CNC) and machining technology, founded in 1898 in Nagoya, Japan. Okuma is known for its technology leadership and world-class manufacturing, product quality and dedication to customer service. Okuma products are used in the automotive, aerospace and defense, construction and farming equipment, oil and energy, medical, mold and die, and fluid power industries.


Role: Field Service Technician
Job Type:
Location: Charlotte,

Apply for this job now.
APPLY NOW