The Rewards and Benefits on offer;

* Excellent progression opportunities

* Immediate start date

* Monday - Friday working hours promoting a healthy work/life balance

* Friendly and supportive working environment

* A permanent job opportunity from day one!

The Company you will be working for;

MTrec Commercial are proudly representing our industry leading client on their search to appoint an experienced Service Coordinator to join their expanding team on a full time and permanent basis. If you have the required skills and experience, please apply for an immediate response!

The Role you will be doing;

* Coordinate and manage field engineer diaries across the UK & Ireland

* Book customer visits (maintenance, repairs, site evaluations, breakdowns)

* Liaise with customers to schedule and confirm appointments

* Raise jobs in SAP and scheduling systems

* Quote parts/labour and manage repair jobs from start to finish

* Track warranty claims and maintain calibration/tool registers

* Keep vehicle records, safety cards, and inductions up to date

* Attend weekly planning meetings and support with admin tasks

About You;

* Excellent organisation and planning skills

* Ability to prioritise under pressure and meet tight deadlines

* Confident communicator with a professional phone manner

* Customer-first mindset and a helpful, can-do attitude

* Strong IT skills: Microsoft Office is essential, SAP/Protean is a plus

* Team player who also works well independently

* Knowledge of H&S procedures and logistics across the UK & Ireland is a bonus