Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Our Major Risks Practice Division based out of London office are seeking an experienced and technically minded Team Leader to join our brilliant team.

You will be responsible for overseeing and managing a team of Account Managers and Account Handlers. This role involves ensuring the efficient operation of the team, driving performance, and fostering a culture of continuous improvement and development. As the Team Leader, you will play a pivotal role in delivering key performance indicators (KPIs) and ensuring compliance with MRP standards.

This role is ideal for a proactive and organised individual who thrives in a leadership position and is committed to driving team success while ensuring compliance and operational excellence.

1. Team Management:
o Provide leadership and guidance to Account Managers and Account Handlers. Responsible for 10-15 people.
o Monitor and oversee the team's workflow to ensure timely and accurate completion of tasks.

2. Performance Management:
o Conduct regular performance reviews and provide constructive feedback.
o Implement strategies to improve team performance and productivity.

3. Training and Development:
o Identify training needs and facilitate development opportunities for team members.
o Encourage junior team members to take personal responsibility for their own growth.

4. KPI Delivery:
o Ensure compliance with company standards regarding account queries, Acturis completion, indexing, evidence of cover, contract certainty, and audit follow-up and anything else that might need reporting on.
o Support account teams in achieving their KPIs.

5. New Starter Induction:
o Implement induction programs for new team members.
o Ensure proper equipment setup for new starters.

6. Team Event Management:
o Organise and manage team events to foster team cohesion and morale.

7. Client Templates:
o Control and update client templates to ensure accuracy and relevance.

• Technical Knowledge:
  o Possess some technical knowledge with a focus on Account Handling.
• Administrative and Technical Balance:
  o Admin-focused (75%) with technical responsibilities (25%).
• Renewal Processes:
  o Familiarity with renewal processes and procedures.
• Organisational Skills:
  o Strong organisational and diary management skills.
• Acturis Knowledge:
  o Proficient in using Acturis software.
• Office Attendance:
  o Minimum of three days of office attendance per week.
• Leadership and Development:
  o Ability to encourage and motivate junior team members to take ownership of their development.
• Confidence and Resilience:
  o Confident in facing challenges and welcoming new opportunities.
• Client Work:
  o Limited or no direct client work involvement.
• Must be eligible to work in the UK.

#LI-JJG

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with #removed# . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.