My client is a highly respected Financial Services organisation with an enviable reputation spanning many decades. Due to growth in their protection area they require a Claims Handler, ideally with a background in financial services, to join their friendly team - duties will include:

• Handling claims enquiries from a range of both direct clients and brokers
• Effectively assess and manage your caseload of IP and CI claims whilst working within authority limits and in accordance with policy conditions
• Maintain consistent communication with partners and claimants ensuring they are always aware of claims progress
• Ensure service standards are met through providing an efficient and effective service
• Support less experienced colleagues and identify areas for development and training
• Accurately record all claims data and interactions
• Identify areas for process and procedural improvement as well as any potential compliance breaches / fraudulent cases.

Applicants will possess some form of claims experience, ideally from the financial services sector. You will possess excellent communications and decision-making skills and be able to handle sensitive situations whilst working within the companies claims philosophy.

This is a great opportunity to join an established, successful and friendly organisation offering a great environment, hybrid working (after training) and a generous remuneration package including support towards professional qualifications.