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Date Added: Tue 17/01/2023

Specialist Customer Service Advisor

Oxford, OX1, UK
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Company: SERVICE CARE SOLUTIONS

Job Type: Permanent, FullTime

Salary: £11.75/hour

Specialist Customer Service Advisor needed with Oxfordshire County Council

Start Date- ASAP

Location - Oxford

Duration - 6 months

Hours per week - 37 hours per week

Salary - £11.75 ltd an hour

Description:

You will complete assessments for service users that require support with day to day living. The calls can last up to 45 minutes to complete taking detailed information from the service user about how they manage their day
Answering customer enquiries by phone, using a headset and laptop, email and social media
Completion of Adult Safeguarding Alerts
This is a gateway to Adult's and Children's Social Care and is great for someone looking to start their Social Care career

What is required?

GCSE Level A-C in English and Maths or similar
Experience in customer service
Experience within administration

If you are interested please call Jemma Molloy on (phone number removed) or email me your CV - (url removed)

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;

A specialist, dedicated Social Work consultant offering single point of contact
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Payroll service twice a week.
Ltd and PAYE payment options available.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast track online services free of charge
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