Department: Front Office

Job Level: Management

Job Type: Full Time

Hours per week: 40

Job Reference: req11150

Date Posted: 24 May

Salary: Highly competitive with great benefits

At Park Plaza Riverbank Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 645 bedrooms Park Plaza London Riverbank Hotel, as a Reception Manager you will be responsible for the Reception department. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team deliver a memorable experience for every guest.

As our Reception Manager, you will receive:

• Salary: Highly competitive with great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for our Reception Manager, who:

• Has excellent detailed knowledge of Front-Office operations
• Ensures guests' needs are satisfactorily met
• Plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members
• Is proficient with Microsoft Office and excellent knowledge of PMS Opera
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Previously worked as a Reception Manager or Assistant Reception Manager in a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.