Job description

Job Overview
Our client is currently seeking an Part Time- Office Manager , with responsibilities in finance and customer service. You will be part of a small team working as a Part-Time Office Manager.

Tasks

* Raising sales invoices and credits.

* Collating all purchase invoices and expense receipts and sending to accountant.

* Reconciling customer payments in weclapp and on Xero with the bank account.

* Loading sales orders on weclapp - from customer emails to sales

* Raising quotes (by request from sales)

* Answering inbound phone calls

* Replying to customer service queries

* Updating customers on back orders/private label orders

* Creating purchase orders and updating cost prices

* Goods in of deliveries in weclapp and creating back order shipments

* Creating export documents - commercial invoices for deliveries to Northern Ireland/Ireland/Holland/Germany.

* Sorting information for imports

Responsibilities

* Making sure all details from the month are collated and sent to the accountant by end of 2nd working day of the new month.

* Answer every query in the customer service inbox within 30 minutes (during work hours).

* Main point of contact for Southern Storage (3PL Company) to ensure no delays with any deliveries. Main point of contact for any courier or delivery service - arranging collections / claiming damages / sorting export or import paperwork

OPPORTUNITIES TO GROW:

* Forecasting stock requirements

* Placing orders with suppliers in Far East, including liaising with graphic designer to sort draft graphic design.

* Following up marketing campaigns - telemarketing calls to customers.Following up sales quotes / appointments - calling customers

* Booking appointments with customers/prospects.

* Project: Sorting product documentation/data sheets - liaising with suppliers to get information to update artwork, data sheets, website

Attributes

* Office Management skills

* Attention to detail

* Great communication skills

* Self Motivated

* Problem Solver

* Able to answer inbound calls

* Able to organize a small team

* Time Management Skills

* Organizing weekly meetings

Working Hours: Part-Time (22 hours a week)

Salary: TBC

Job Types: Part-time, Permanent

Expected hours: 22 per week

Job Type: Part-time

Expected hours: 22 per week