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Date Added: Tue 13/09/2022

Senior Community Officer

London, SW21RW, UK
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Company: CRA GROUP LTD

Job Type: Permanent, FullTime

Salary: £23.76 - £30.73/hour

Job Purpose

The purpose of the role is to manage a case load of youth justice cases, support the management, quality assurance, planning and delivery of interventions by working innovatively with young people from diverse backgrounds and engaging them and their families and other professionals in order to assess, develop and deliver focussed interventions and activities that support their personal and social skills.

Job Duties

The aim of the role is to provide support at the point when problems emerge, preventing the need for more specialist services further down the line and to act as the lead professional for within the Youth Justice Service for cases where there are multiple and complex needs, much of this work will be conducted on evenings and weekends and the postholder will be required to be on call for the Outreach Youth Workers.
To establish and develop collaborative working arrangements with universal, community partners and key partner agencies such as Early Help, Children and Social Care, Education, Health, Police, Probation, Youth Custody Services, Courts and voluntary sector organisations and to undertake the role of Appropriate Adult (PACE) when required.
To provide support and challenge for practitioners working with vulnerable children, young people and families, and where necessary make timely referrals to appropriate services and ensuring that there are accurate records of work undertaken on the specified management information system.  
To promote strength-based practice methods to improve engagement with children and families that enhance outcomes for children and their families.
To support families to make positive change in their lives by using systemic intervention methods, models, and tools, with the aims of helping them to be as independent as possible and to reduce risk of harm and increase safety and wellbeing.
To make professional judgements in the context of the relevant legal and policy frameworks particularly around risk, thresholds and information sharing.
To gather information, analyse and assess in order to manage risk, re-offending and safety/wellbeing accurately using appropriate screening and assessment tools; taking necessary measures to ensure welfare needs are dealt with effectively and public protection considerations are appropriately managed.
To conduct assessment, planning and reviewing activities and create, in conjunction with young people and families, bespoke intervention plans to address all areas of need and to regularly review the plans to ensure their suitability and effectiveness.
To conduct work with vulnerable children and families outside of normal working hours including evenings and weekend so as to reduce interfering with education training or employment of children/young people and their families.
Prepare, deliver and participate in the running of group work programmes.
To work within a multi-disciplinary team, to be responsible for all aspects of case management of complex and challenging caseload of children, young people and their families with the Youth Justice Service, including writing reports to a high standard, dealing with bail, duty and non-compliance issues swiftly and effectively in line with local and national standards.
Evidence of effectively managing high risk and complex cases and assisting with the day to day support and training of less experienced YOS staff.
To play a leading role in improving practice and quality of assessments and plans, assisting Team Managers including facilitating team meetings, taking responsibility for dissemination of new legislation and developments in practice. Take a lead role in the induction of new staff and being a 'buddy'.
To adopt a strength based restorative approach in engaging children and young people and work together with colleagues to support opportunities to repair harm.
Contribute to the development of team/project/service plans and procedures to ensure these reflect the needs of children/young people and their families.
To develop and maintain a thorough knowledge of legislation and regulations and departmental procedures relating to working with children, young people and their families including Lambeth's safeguarding procedures and GDPR laws.
To engage YOS staff and partner agencies in joint training, that embeds common language, and joined up processes in order to increase a shared responsibility
To attend, prepare for and make constructive use of supervision and appraisal meetings with line manager
To organise and plan work activities taking into account competing demands and priorities and to keep manager appraised of any difficulties.
To recognise and act on safeguarding concerns relating to children and to adults with care and support needs, and contribute to the response to such concerns, promptly escalating cases where necessary.
To contribute to the investigation and resolution of complaints, Member's Enquiries or Local Government Ombudsmen enquiries, and play a part as needed in identifying and acting on the lessons learned from these.
To keep your skills, knowledge up to date undertaken appropriate and mandatory training in order to be able to meet the requirements of your role and to maintain requirements of professional registration where applicable and participate in the Council's appraisal scheme.

Required Skills & Experience

A recognised degree level professional qualification relevant to the youth justice field such as social work, teaching, health, criminal justice and probation or a Certificate in Effective Practice in Youth Justice (PCEP) with a degree level qualification and evidence of demonstratable post qualification experience.
Extensive experience of successfully managing the most complex and challenging cases.
Significant experience of providing systemic and whole family support to families experiencing domestic violence, serious youth violence or poor mental health.
Extensive experience prioritising a case load/workload, to be able to use line management supervision appropriately, to understand its purpose and importance.
Experience collaborating with social work, education, police and voluntary sector colleagues and other professionals, as the lead professional, in multi-agency settings.
Experience of providing expert advice and support to universal and community settings supporting families
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