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Date Added: Mon 01/05/2023

Sales Advisor - Automotive

Oldbury, B65, UK
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Company: RESOLUTE RECRUITMENT

Job Type: Permanent, FullTime

Salary: £23000/annum

Resolute are currently recruiting for a Sales Advisor for an automotive company based in Birmingham. This will be a permanent position, within an exciting business that are experiencing a lot of growth.

Sales Advisor
Location: Birmingham

Salary:

• £23,000 Per Year Starting Salary

The Job:
• Complete telephone and email sales enquires.
• Deal with customer queries efficiently and effectively or escalate where necessary.
• Input customer orders and raise delivery notes to ensure on-time order delivery.
• Arrange the collection of returning goods from customer premises.
• Upon request, update customer order delivery status including live and outstanding deliveries.
• Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation.
• Monitoring customer repair jobs through the workshop and maintain customer communication throughout.
• Assist in populating and maintaining central customer database (CRM)
• Actively promote all company services and participation in sales promotions.
• Be flexible and willing to undertake tasks and roles, e.g. Parts + Service + Sales.
• Raise any concerns with the Head of Factor Sales as and when necessary.
• Provide ideas for continuous customer improvements

Job Requirements:

• For the role of sales advisor, experience in a similar role is vital.
• Proven experience working within in a fast-paced telephone sales environment
• Proficiency in MS Office (MS Excel and MS Outlook in particular).
• A basic technical understanding of the products and services within an automotive environment.
• Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24
• Proven experience to work as part of a team.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to multi-task.
• Displays a good attitude towards work, and the aims and objectives of the company.

Shift pattern:
08:00 to 17:30 Mon to Thursday, Friday 08:00 to 17.00 with ½ hour lunch. (40hrs, additional hours to be paid as overtime)

25 Days Plus Bank Holidays

Please click apply, and one of our consultants will give you a call to discuss your application.

Resolute Recruitment is acting as an Employment Business in relation to this vacancy.

Keywords
Sales, advisor, sales advisor, admin, administration, birmingham, west midlands, warwickshire, sell, selling, automotive, vehicle, vehicles, parts
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