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Date Added: Mon 01/05/2023

Sales Advisor - Automotive

Oldbury, B65, UK
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Job Type: Permanent, FullTime

Salary: £23000/annum

Resolute are currently recruiting for a Sales Advisor for an automotive company based in Birmingham. This will be a permanent position, within an exciting business that are experiencing a lot of growth.

Sales Advisor
Location: Birmingham


• £23,000 Per Year Starting Salary

The Job:
• Complete telephone and email sales enquires.
• Deal with customer queries efficiently and effectively or escalate where necessary.
• Input customer orders and raise delivery notes to ensure on-time order delivery.
• Arrange the collection of returning goods from customer premises.
• Upon request, update customer order delivery status including live and outstanding deliveries.
• Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation.
• Monitoring customer repair jobs through the workshop and maintain customer communication throughout.
• Assist in populating and maintaining central customer database (CRM)
• Actively promote all company services and participation in sales promotions.
• Be flexible and willing to undertake tasks and roles, e.g. Parts + Service + Sales.
• Raise any concerns with the Head of Factor Sales as and when necessary.
• Provide ideas for continuous customer improvements

Job Requirements:

• For the role of sales advisor, experience in a similar role is vital.
• Proven experience working within in a fast-paced telephone sales environment
• Proficiency in MS Office (MS Excel and MS Outlook in particular).
• A basic technical understanding of the products and services within an automotive environment.
• Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24
• Proven experience to work as part of a team.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to multi-task.
• Displays a good attitude towards work, and the aims and objectives of the company.

Shift pattern:
08:00 to 17:30 Mon to Thursday, Friday 08:00 to 17.00 with ½ hour lunch. (40hrs, additional hours to be paid as overtime)

25 Days Plus Bank Holidays

Please click apply, and one of our consultants will give you a call to discuss your application.

Resolute Recruitment is acting as an Employment Business in relation to this vacancy.

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