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Date Added: Fri 04/06/2021

Direct Care Staff - Residential Facility

Charlotte, NC, US
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Job Type: Permanent, FullTime

Job Description

Qualifications: is a person holding at least a GED or high school diploma to provide a MH services and upon hiring, an individualized supervision plan will be developed and supervision will be provided by a qualified professional or associate professional with the population served.


  • Communicate relevant consumer information to supervisors, Case Coordinator, and/or parents
  • Provide privacy and confidentiality of all consumer records
  • Assure consumers are free from abuse, mistreatment, and or neglect and report any incidents of such to supervisor
  • Treat each consumer with dignity and respect.
  • Complement all documentation related to Treatment Plans
  • Develop and demonstrate a thorough understanding of philosophy and purpose
  • Develop familiarity with the Treatment Plan of each consumer served
  • Implement goals and recommendations and follow appropriate documentation procedures
  • Provide a positive atmosphere which facilitates growth and learning
  • Make decisions based on training and policies when unsupervised
  • Perform duties as requested by Supervisor
  • Execute all shift documentation
  • Transport consumer to all scheduled and unscheduled appointments
  • Interaction skills to group.
  • Will be responsible for attending staff and training meeting during time off, schedule and transport clients to all appointments, courts hearing, weekend visit resources as well as be responsible for them if one is suspended from school or becomes ill or has nowhere to go for the weekend visits {essentially your role will be of a parent-whatever is in the best interest of the child}.
  • Provide privacy and confidentiality of all consumer records; will maintain an accurate record-keeping system regarding each client's file, medication/treatment charts, daily and weekly notes, others administrative duties, as well as the food budget, allowances and trip fund and be able to provide information upon request.
  • Will keep an inventory of equipment, tools an the household and take care of all things provided as well as report any damages of concerns immediately to the Executive Director or Administrative Manager.


Gives and receives information constructively and effectively, both verbally and writing. Listens effectively to co-workers, clients and supervision, and is open to their ideas and opinions.

Performance Expectations:

  • Employee must give accurate, clear and easy to follow directions/instructions.
  • Written information/notes must be legible, accurate, and contain detailed content.
  • Actively listens with the intent

Filing and record keeping:

  • Uses and maintains efficient filing systems for storing and retrieving work unit documents and records: keeps accurate and up-to-date files and records, etc.
  • Medication documentation
  • Service Notes
  • Daily Notes

Work Habits and Behavior:

  • Display fundamental work habits and behavior in the areas of: work, organization and planning, flexibility and willingness to help others, ability to work under pressure and stressful conditions, following instructions and standard procedures, attendance and use of company time
  • Effective plans and manages time by assigning priorities to daily and weekly activities.
  • Readily accepts difficult work assignments, changes in work schedule/priorities and helps other during.
  • Follows instructions and uses established work procedures; does not require excessive supervision/direction.
  • Arrives and leaves work at scheduled time; notifies supervisor in advance when going to be absent or late, or needing to leave work early; uses break and lunch tie as appropriate.
  • Promotes teamwork by: completing work in ways that support group objectives; informing teammates or work status, problems and concerns in a timely manner; and working with teammates to ensure that all work is covered in the home in a consistent manner


  • 18 years of age.
  • Minimum high school diploma or GED
  • Physically and mentally fit


  • 6 months to a year experience working in a group home or with children

Job Posted by ApplicantPro

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