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DATE ADDED: Tue 21/01/2020

1St Line Desktop Support/Website Support (Wordpress) - Bromley

Bromley, UK
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COMPANY: REED GLOBAL

JOB TYPE: Permanent, Full Time

SALARY: £20,000 - £24,000

Website Technical Support/ Technical Support/ IT Support/ 1ST Line Support/ First Line Support/ Graduate IT Support/ Junior Technical Support/ Helpdesk Technician/ IT Apprentice/ Service Desk/

Type - Permanent

Location - Bromley, Kent

Salary - £20,000 - £24,000 per annum

Website Technical Support/ Technical Support/ IT Support/ 1ST Line Support/ First Line Support/ Graduate IT Support/ Junior Technical Support/ Helpdesk Technician/ IT Apprentice/ Service Desk

This is an Exciting opportunity for a 1st Line Support Analyst to join a lively, dynamic, fast-paced environment that offers you the opportunity to make a big difference to a growing team, and satisfaction of supporting a wide-reaching client based.

A website design company with a great reputation is looking for a dynamic and dependable First Line Support Analyst. This role will give you the opportunity to stand out and grow within a trusted and established mid-size creative agency

Responsibilities:

  • Supporting Clients remotely and over the phone, using either their Bespoke CMS or Wordpress.
  • Quality testing their developers work.
  • Finding solutions & building relationships
  • Fast turnaround of customer requests

    In order to be suitable for this role you should have a strong focus on providing excellent customer service and be able to work both independently and on your own.

    Experience in:

    • CMS Software (Experience in WordPress is desirable)
    • A working knowledge of HTML, CSS and Google Analytics (JavaScript/ PHP would be advantageous)
    • Knowledge of site security, hosting environments and DNS configuration
    • Relevant IT Qualifications/ experience

      If you would like to be considered, please apply below.
      Role: 1st Line desktop Support/Website Support (Wordpress) - Bromley
      Job Type: Permanent, Full Time
      Location: Bromley, London, London

      Apply for this job now.