Job Type: Permanent, FullTime
Salary: £15 - £15.50/hour
A reputable main contractor is looking to employ an experienced Resident / Tenant Liaison Officer to work on a project delivering planned works on council properties which will consist of a whole house retrofit as well as energy upgrades including EWI, heat pumps and boiler replacements in Northampton.
As a RLO / TLO you will be a main point of contact with the tenants, assisting in planning of works, recording all your day to day work on a tracker with the aim of responding to all complaints as quickly as possible.
- At least 2-3 years experience as a Resident Liaison Officer or TLO working on decent homes programs
- IT skills (Good with Excel / MS Office) as well as ability to conduct letters/ reports
- Strong team player
- Previous experience dealing with complaints
- Own vehicle (business mileage covered on a weekly basis)
Please apply below with your updated CV for an immediate response