Maintenance Team Leader - 6 month FTC

Department: Property Management

Location: Brixton

We are seeking an experienced and highly organized Maintenance Team Leader to oversee and support the day-to-day maintenance operations across a growing residential property portfolio.

This role will act as the central point of control for maintenance processes, contractor management, compliance tracking, budgeting oversight, and team support - ensuring properties are safe, compliant, and maintained to a high standard.

• Support and supervise Maintenance Coordinators in daily operations
• Oversee all maintenance handovers from Project Management for new developments
• Manage servicing schedules for water tanks, sprinkler systems, pumps, and other plant equipment
• Ensure preventative and reactive maintenance is completed on time
• Cover the Maintenance Coordinator role during absences

• Lead Move-In Maintenance meetings
• Hold regular internal Maintenance meetings
• Produce and analyse reports from the Fixflo maintenance reporting system
• Track performance metrics and outstanding works

• Approve invoices up to £500 (with oversight on £1,000+ invoices)
• Monitor and track maintenance budgets
• Ensure all orders (Screwfix, IKEA, Amazon, etc.) are centrally approved
• Maintain accurate Excel trackers for appliances, boilers, dehumidifiers, and electric heaters

• Manage contractor communication and performance
• Oversee contractor contracts and ensure insurances are updated annually (new and existing suppliers)
• Arrange required training for maintenance staff and caretakers
• Manage wayleave agreements
• Oversee CCTV matters
• Ensure meter readings and smart meter records are maintained

• Conduct property inspections
• Carry out communal area visits and oversee communal cleans
• Ensure caretakers’ maintenance reports are actioned
• Manage caretakers’ keys
• Review caretaker reporting sheets, scan documentation, and order new supplies
• Oversee bin management across sites

• Handle all maintenance-related complaints
• Manage PRS complaints
• Respond professionally to negative online reviews related to maintenance
• Send mass communications regarding noise complaints, rubbish, and other communal matters

• 3+ years’ experience in property maintenance coordination or property management
• Strong knowledge of residential maintenance operations and compliance
• Experience using maintenance reporting systems (Fixflo preferred)
• Excellent budgeting and invoice approval experience
• Strong contractor management skills
• Confident handling complaints and resident communications
• Highly organized with strong administrative and Excel skills
• Ability to lead meetings and support junior team members

• Proactive and solutions-focused
• Strong leadership and decision-making skills
• Excellent written and verbal communication
• Ability to manage multiple developments and priorities simultaneously
• Professional and calm under pressure

• Competitive salary
• Opportunity to take ownership of maintenance operations
• Career progression within a growing property portfolio
• Supportive and professional team environment