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DATE ADDED: Thu 01/11/2018

Customer Service Executive

City of Glasgow, UK
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JOB TYPE: Permanent

SALARY: £17000/annum

Customer Service Coordinator - Permanent Salary: £17,000 Location: West End of Glasgow We are looking for a Customer Service Coordinator to join our client based in West End of Glasgow. We are looking for someone to join a team of 8 people to provide a 5 star service to their existing and new customers. You must have the skills and abilities to ensure all customer orders, enquiries and queries are dealt with efficiently and accurately providing the best customer service and that all sales and marketing opportunities are fully exploited from all customer contact, promoting best possible perception at all times. Duties/responsibilities * To ensure all phone calls are answered promptly, courteously and positively * To process all customer orders and enquiries efficiently and accurately * To identify and develop sales opportunities * To uncover current market information on incoming calls * To ensure all leads followed up or are passed to appropriate contacts * To undertake pro-active calling of current literature holders and contractors in a bid to update and uncover sales opportunities * To propose solutions and ideas to resolve customer problems * To provide agreed levels of support to all Field Sales staff * To develop rapports with all internal departments to improve the effectiveness Personal attributes * A passion for customer service – getting a result for the customer. * Attention to detail * Ability to manage own time/prioritise * Communication skills * Listening skills * Ability and confidence to make sound commercial decisions * Ability to use initiative * Ability to think on feet * Problem solving If you are interested in this role then please click the apply button and ensure you attach your most updated CV. About Us With 17 specialised brands in our portfolio our aim is to revolutionise and change the face of recruitment, ensuring service delivery across a multitude of our clients and candidates. We are a family business with a family feel and our culture, ethics and approach to ensuring we hire only the very best within the industry are crucial to us. Cordant People Scotland currently have 5 locations within Scotland - Edinburgh, Glasgow, Livingston, Stirling and Dundee. Cordant is acting as an Employment Business in relation to this vacancy. Cordant People is an equal opportunity employer. We hold regular coffee mornings every Tuesday between 9.30am-11.30am. Pop in to discuss our current job roles or call us on (Apply online only) for more information. CP1 Cordant is acting as an Employment Business in relation to this vacancy. Cordant Group is an equal opportunities employer
Role: Customer Service Executive
Job Type: Permanent
Location: City of Glasgow,

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