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DATE ADDED: Wed 06/02/2019

Payment Services Advisor- Night Shift

Basingstoke, UK
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JOB TYPE: Permanent

SALARY: £27000 - £32000/annum

This is a dream opportunity for all you Night Owls out there that simply love dealing with people!

Our client currently require two Payment Services Advisors to join their team on a permanent basis. Working for an innovative local organisation with a passion for forward-thinking, the chosen candidates will be responsible for securing customer payments over the phone in an effort to rectify outstanding issues with customer accounts. An enthusiastic attitude towards daily (on in this case, nightly!) tasks in an absolute must, as is a passion for delivering outstanding levels of customer service.

Key Responsibilities will include (but will not be limited to):

* Placing calls in an effort to recover outstanding debts
* Updating the in-house system with clear notes on customer communications
* Processing customer payments and refunds
* Monitoring and updating systems to identify and act on any outstanding debts
* Liaising with key partner accounts to resolve discrepancies and customer queries
* Administering and assisting in the day to day running of key accounts
* Various other ad-hoc tasks as deemed appropriate

Hours will be (Apply online only), a 20% shift allowance will be applied to the salary of each chosen candidate. What's more is that you will receive a generous benefits package which will include pension contributions, health-care, life assurance and 25 days annual leave.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/candidate-privacy
Role: Payment Services Advisor- Night shift
Job Type: Permanent
Location: Basingstoke, Hampshire,

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