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Date Added: Thu 02/09/2021

Sales Administrator/Customer Service Advisor

Gloucester, UK
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Company: JUICE RECRUITMENT

Job Type: Permanent, FullTime

Salary: £20000 - £21000/annum

Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a Sales Administrator/Customer Service Advisor, based in Gloucester.

This is an amazing opportunity to join our friendly and rapidly growing client, offering a fast paced working environment.

Duties:

- Responsible for processing new sales in the department via telephone or email
- Responsible for the completion of online orders following internal processes
- Dealing with customer sale and existing enquiries
- Capture customer feedback about our product
- Liaise with our courier partners to ensure successful delivery of our goods
- Respond to product related questions from customers
- Protecting customer information, including sensitive financial information, in accordance with company policy

Key Skills and Experience:

- Previous experience in call centre/ customer service environment
- Excellent written and verbal communication
- IT literate, specifically Microsoft Outlook and awareness of full MS Office suite, with good numeracy skills
- Able to maintain a positive and enthusiastic attitude even when under pressure
- Ability to manage multiple tasks
- Able to adapt and deal with changing demands
- Ability to identify what the customer wants by actively listening for key words

Working hours: You would be required to work 12 hours, 3 days on, 3 days off, 4 days on, 4 days off. The operating hours would be from 8am to 8pm and would require you to work every other weekend. This means you would only be working 14 days out of 28!!!

In return my client offers a fantastic benefits package, a contemporary working environment and the opportunity to grow and develop.

If you are interested in this position, we would love to hear from you today
Apply Now