Dynamics 365 Administrator with an extensive background in d365 module development and administration (ideally customer service & sales) is sought by a data & digital innovation company based near Birmingham (3 days a week on site). With a 30-year history of delivering end to end digital solutions for a national client base this individual will form part of the senior technical steering group driving utilisation and business improvement.

This Dynamics 365 Administrator can expect a high level of autonomy to drive technical improvements working closely with senior stakeholders to help the business scale through innovation.

This role would suit an administrator with the technical skill set (ability to deliver user management, system configs etc) to work operationally when required whilst still operating in a functional capacity working closely with internal stakeholders to drive change.

- Proven experience as a Dynamics 365 (CE/CRM) Administrator with hands on module development and administration skills (ideally with sales or customer service module experience)
- Strong understanding of Dynamics 365 configuration, workflows, and security models.
- Experience working with senior stakeholders to deliver on functional requirements across the Dynamics estate
- Knowledge of Power Platform (Power Automate, Power Apps) would be a real plus
- Familiarity with data management - exports, imports, audits etc
- Excellent problem-solving and communication skills.
- Microsoft certifications (MB-210, MB-230, etc.) would be really useful
.
This Dynamics 365 Administrator based near Birmingham will receive:

- Starting base salary of up to £55,000
- Bonus scheme
- hybrid working (2/3 days a week on-site)
- Flexible working hours
- Clear progression pathway
- Personal development scheme with training budget and time allocation
- Private pension scheme
- Regular team socials
- Fast paced, autonomous culture
- Regular remuneration reviews

So if you are a Dynamics 365 Administrator and like the sound of joining a high growth, dynamic business that with excellent progression opportunities then please click apply now to be considered.

Dyanmics365 Administrator
D365, customer service, power platform, sales, config, MB-230