Remote within EU | Travel Required | Full-time

SYR is representing a pioneering maritime technology start-up, delivering the world's first real-time anchor monitoring system. Our solution makes anchoring safer, more sustainable, and proactive by providing intelligence that previously did not exist.

We are now seeking a Service Technician to strengthen our field operations and technical support - a role critical to our growth and customer success

Responsibilities

As our Service Technician, you will be the technical backbone supporting:

* Sales Team - Assist with technical documentation, pre-sales consultations, and demos

* Installers - Support installation partners during deployments of the AnchorGuardian system

* Customer Support (Level 2) - Troubleshoot complex issues escalated from first-line support

* Training - Conduct onboarding and technical training for distributors and partners

* Collaborate with R&D to feed field insights back into product development

* Participate in international installations, sea trials, and pilot programs

Qualifications

* Maritime background or strong interest - ideally a former Chief Engineer or similar

* Minimum 3 years of work experience in a technical, hands-on role

* Fluent English (spoken & written); Italian, French, or Spanish a strong plus

* Skilled in CAD design (e.g. SolidWorks, AutoCAD)

* You take initiative and ownership without waiting for direction

* Strong communication and problem-solving skills; customer-facing experience preferred

* Familiarity with marine electronics, experience with marine electronics, sensors, or system integration (NMEA etc.) is a strong plus

* Comfortable with mechanical installations or working with marine equipment on-site

* Willingness to travel within Europe and occasionally beyond

* Location: Remote (preferred base in the Mediterranean region)

* EU citizenship required (legal work eligibility in the EU)

Why Join Us?

* Be part of a category-defining innovation in maritime safety

* Work in a fast-paced, mission-driven environment

* Flexible remote work setup, with regular travel to mainly in the Mediterranean

* Competitive compensation and opportunity for long-term growth

You are a great fit if you:

· Enjoy solving real-world technical problems

· Are comfortable being the face of the company in the field

· Thrive in fast-moving, collaborative teams

· Want to be part of something truly novel and impactful