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Date Added: Wed 25/01/2023


East Grinstead, RH19, UK
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Job Type: Permanent, FullTime

Salary: £11 - £12/hour plus excellent company benefits

Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of an experienced Administrator to join their team on a temporary basis for 3 months (Full time Monday - Friday).

Purpose of the job

To support the wider team with administrative / operational tasks


Member & guest relations

Support the Team to monitor emails into inbox
Log complaints, feedback and compliments using database
Acknowledge, investigate, and respond to complaints within current SLA target with guidance from the manager

Operational tasks

To be responsible for delegated coordination tasks i.e., suppliers, databases
Provide additional assistance and support when required for ad hoc tasks/ projects
Update in house information, Process/policy documents in conjunction with Manager and team
To assist with any tasks as required to support the Team at the request of Team Manager
Support the Induction programme
Support the Annual Uniform top up supply to staff

Sites system support

To provide support to the wider and external teams
To assist with bookings and liaising with Commercial and Finance Teams
Communicating multiple teams in relation to pricing, booking confirmations and updates
Sharing information with various teams in a timely manner, following current processes
To support data loading (inc. allocation) as required, ensuring the quality and accuracy of the data loaded


Take ownership of own personal development, learning and maintaining an up-to-date knowledge of processes, procedures and systems necessary to carry out the role

Essential skills & experience required

Proven experience of delivering exceptional customer experience
Must be able to demonstrate a confident, empathetic approach by telephone
Excellent written, verbal and interpersonal skills
Attention to detail and accuracy
Flexibility and aptitude to work to deadlines and react to dynamic workload
Ability to adapt to new systems/change/procedures as required
Ability to react spontaneously help others in the delivery of their work if required to meet deadlines
Able to participate as a team player or work autonomously
Able to participate as a full team player, contribute effectively and actively listen to others input
Proficient IT skills - including Google Sheets

If this opportunity is not quite what you are looking for, but you know someone who is, then please head to our website and select "looking for work section" to recommend a friend and find out how you could potentially be rewarded for introducing us to someone we are able to successfully place.

NB: Lloyd Recruitment Services would like to thank you for taking the time to apply, however due to the volume of applications received, we are only able to contact shortlisted candidates
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