Operations Manager - Chichester (Hybrid)

Are you a proactive leader with a passion for team success and operational excellence?

Due to continued growth, our well-established client is seeking an enthusiastic Operations Manager to join their vibrant team in Chichester. This is a fantastic opportunity to make a real impact in a dynamic and supportive environment.

Location: Chichester - just a 10-minute walk from the train station
Hybrid Working: Minimum 3 days in the office per week

About the Role

As Operations Manager, you'll lead service delivery and workflow management across the Operations Team. Your focus will be on optimising resource use, driving productivity, and enhancing team performance.

Key Responsibilities

Team Leadership/Management

Lead and support a team of 10-15 Operations Analysts
Conduct regular check-ins and performance reviews
Promote well-being and development through training and mentoring
Manage recruitment and annual leave in partnership with HR
Foster a collaborative and engaging team cultureResource & Workflow Management

Oversee daily operations and ensure quality output
Maintain the delivery calendar and manage capacity planning
Monitor task progress and remove delivery barriers
Encourage open communication and teamworkContinuous Improvement

Work with analysts to map processes and identify efficiency's
Develop KPI reports with actionable insights
Use customer feedback to drive long-term improvements

What We're Looking For

Proven leadership and people management skills
Strong organisational abilities and reliability
Integrity, discretion, and professionalism
Excellent communication and a drive for improvement

Why Join?

Be part of a dynamic, supportive team where your input matters
Opportunities for personal and professional growth
A vibrant office culture that values innovation and collaboration

Benefits

Up to 27 days annual leave + Bank Holidays
Healthcare Cash Plan
24/7 GP access
Hybrid working

Ready to Make a Difference?

If you're excited about leading a team and driving operational success, we'd love to hear from you. Apply today and take the next step in your career!

Adecco is a disability-confident employer. We're committed to inclusive recruitment and supporting candidates of all backgrounds and abilities. If you need reasonable adjustments at any stage, please let us know - we're here to help.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website