Quality Manager

Sedgefield

Full-Time, Permanent

£37,500 rising to £40,000 after probation

A well-established and growing manufacturing business is seeking an experienced Quality Manager to lead the quality function at its site in Sedgefield. This is a pivotal role for someone passionate about maintaining high standards, ensuring compliance, and driving continuous improvement across operations.

You'll be responsible for leading the quality team, ensuring adherence to BRCGS and internal standards, managing audits, resolving quality issues, and promoting a quality-first culture across the business.

Key Responsibilities

Lead and manage the on-site Quality Team (supervisor, coordinators, auditors)
Oversee all aspects of product and process quality, ensuring compliance with BRCGS standards
Act as HACCP/HARM lead and ensure internal audit schedules are maintained
Work closely with production to identify and resolve quality issues
Handle supplier quality approvals and ensure appropriate documentation is in place
Investigate customer complaints, drive root cause analysis, and implement corrective actions
Maintain and develop site quality systems, support ISO transitions, and coordinate external audits
Provide training and support to promote best practice quality standards site-wide

Requirements

Proven experience in a senior quality role within manufacturing or packaging (food-related preferred)

Strong knowledge of BRCGS, HACCP, and ISO systems

Excellent communication, leadership, and problem-solving skills

Confident managing audits, reporting on KPIs, and leading quality improvement projects

What's On Offer

£37,500 starting salary, rising to £40,000 after probation

25 days holiday plus 8 bank holidays

Pension contribution after 3 months

Life Assurance (2x salary)

Health Cash Plan (optical, dental, mental health support) after 6 months

On-site parking

A chance to make a real impact in a supportive, quality-driven environment

If you feel this is of interest, please send your CV directly to Dan Rose at Daniel.rose @ (url removed) or call for a confidential discussion on (phone number removed)