About the role
We are looking for an enthusiastic and professional Sales Consultant to ensure the delivery of a first-class customer experience on our new build development in Dundee.

As the first point of contact for customers it will be your responsibility to guide them through the process of buying their new build home and ensuring the greatest journey possible. Key responsibilities of the role include:

Taking ownership of the development, all aspects of presentation and the entire purchasing process.
Being the point of reference for the purchaser, and all other internal and external interested parties from first contact through to the completion of the house sale.
Promoting and providing for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.
Ensuring all administrative and reporting requirements are met according to company policies and agreed timeframes.
Ensuring that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets for the development.
Proactively searching for target customers and creating appointments, follow-up leads to ensure that sales targets are met, and customer satisfaction is measured to the level required.
Undertaking inspections and introducing the customer to their new home, ensuring familiarisation, and ensuring the after care' of those customers at defined intervals following their move-in date.
Ensuring the health and safety of customers, colleagues, and other parties whilst on site against legal requirements and company policy.
Following and adhering to company procedures, standards of performance, and the business unit Sales Manual.
About you
Experience in new build housing sales or retail would be advantageous.
Experience providing a high level of customer service.
Excellent diary and time management skills with the ability to meet deadlines.
Good organisational and strong administrative skills.
You should be computer literate (knowledge of Microsoft Office packages).
Hold a full UK driving licence as there may be a requirement to work from other sales office locations (float') from time to time.
In return, the successful candidate will receive an excellent remuneration package of basic salary and commission (uncapped).

• Salary of £26,544.69
• 30 hours per week, 11am-5pm Thurs-Mon (summer hours) or 10am-4pm (winter hours)
• Eligible for bonus scheme (after successful completion of probation period) which is dependent on achievement of annual performance targets
• Commission - £600 for each property personally sold
• Extras revenue - 3% commission payable on clients optional extras for each property personally sold
• Pension scheme - employee contributions 5% and employer contributions 4%
• Private healthcare
• Uniform allowance of £250 every 6 months
• Life cover at 2 x salary
• 34 holidays per year (includes publics)
• 3 months' probation
• 1 months' notice

Happy to discuss further if you have any questions.
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