We are currently hiring for a Head Concierge to work on a residential block based in Central London. This role will be to lead and motivate the on-site Concierge team, providing 5* service to residents of the block and ensure the building is run at a high standard.

Hours: Monday to Friday, 7am to 4pm

Salary: £45,000 per annum

Duties:

• Leading the concierge team, providing relevant training where required
• Lead, train, and motivate a team of concierges, porters, and front-of-house staff
• Ensuring the cleanliness, safety, and security of public areas
• Routine health and safety checks to ensure the building is fully compliant
• Attending regular meetings with the clients and Property Manager to ensure high levels of service are delivered
• Acting as the main point of contact for residents, handling their requests and concerns
• Managing staff rotas and training
• Liaising with the Property Manager and other departments
• Overseeing visitors, contractors, and access control

Ideal Candidate:

• Over 3 years' experience working at a similar level within leasehold blocks or 4-5* hotels.
• IOSH qualified would be beneficial/ preferred.
• Previous experience managing and leading teams.
• Strong attention to detail.
• An understanding of building health and safety/ compliance.
• Fantastic written and oral communication skills.