Neighbourhood Manager

Hourly rate: £31.53 via Umbrella

Location: South Wales (Hybrid)

Hours: Full time

Duration: 3 months initially

Reference: J88462

Responsibilities include:

• Oversee the administration and management of transfer applicants
• Provide general advice on housing options such as mutual exchanges to help existing tenants and other customers to meet their housing requirements
• Consult with the supported housing team relating to letting supported living schemes, ongoing tenancy support in floating support schemes and obtaining support for new clients
• Co-ordinate and conduct pre-allocation interviews with all prospective new tenants to ensure relevant advice about tenancy and support is offered to sustain a tenancy
• Co-ordinate and conduct settling in visits for new tenants
• Prepare monitoring and performance reports when required
• Maintain tenancy and property records.
• Manage the empty properties process in their area from notice stage to re-letting
• Undertake neighbourhood and internal communal area inspections on a regular basis
• Consult with other agencies such as social services, tenancy support agencies, occupational therapists, and GPs to progress and resolve tenancy issues
• Manage the older people’s accommodation in their allocated area
• Deal with neighbour complaints and anti-social behaviour by taking a pro-active approach focusing on prevention, support and multi-agency working
• In appropriate cases arrange for the service of notices, such as Notice Seeking Possession, Notice to Quit etc.

Essential Skills:

• Two years’ work experience in the social housing sector including housing management and/or community investment
• HNC in Housing or equivalent
• Full driving licence and access to own car

To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at or call

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.