The Leasing Consultant is accountable for showing and leasing apartments/condominiums, renewing leases to existing residents and performing promotional tasks and timely follow-up with prospective residents to maximize revenue generation to meet or exceed established budget parameters.
· Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors.
· Perform, or ensure performance, of all leasing and renewal activities to maximize revenue and retention goals.
o Ensure there is appropriate entryway signage and/or balloons to draw in traffic.
o Answer phones.
o Check phone messages several times throughout each day and return calls promptly.
o Check email several times throughout each day for electronic inquiries/leads.
o Keep Marketing Path and Models/Target Units fresh and presentable each day utilizing the Daily Marketing Checklist.
o Ensure excellent curb appeal.
o Build rapport with prospective residents over the phone and in person.
o Complete guest cards and confirm accuracy upon completion. Record necessary information to ascertain needs and qualifications, including the prospect’s email address and cell phone number.
o Accompany prospects to model/target units and discuss the features, benefits, size and layout of rooms. Tour the community to show the available amenities, such as a swimming pool, workout facility, playgrounds, laundry center, etc.
o Follow up on leads.
o Lease renewal letters and/or contact.
o Review and obtain all necessary information on Rental Application, Term Sheet and all applicable Lease Addenda, and collect rent, deposits and fees under the direction of the Property Manager.
· Assist in the planning and execution of marketing strategy to qualified sources to increase traffic to the community and/or property.
o Outreach marketing - combination of personal contact with local business professionals and distribution of marketing collateral where it will be readily available to the most people.
o Craigslist Ads and all other free sources of internet advertising
o Market Surveys
· All other duties as assigned.
o High school diploma or G.E.D required
o At least 1 year of experience in customer service and/or sales is required
o Must have superior verbal communication skills, high enthusiasm and proven sales techniques
o Must be familiar with a computer and keyboard
o Must be available two evenings per week and weekends
o Ability to read and interpret documents such as Rental Application, Term Sheet, Residential Apartment Lease, safety rules, operating and maintenance instruction and Best Practices manuals
o Ability to effectively present information and respond to questions from groups of prospects, residents, co-workers and the general public
o Current driver's license and proof of auto insurance required
Individual is required to stand, bend, stoop, crawl, walk, and occasionally to climb ladders for the repair of pole lighting, siding and or roofs up to a height of two stories. Weight lifting requirements include lifting or moving up to 75 pounds from the floor to waist, from floor to chest, from floor to shoulders and also being able to drag or carry 75 pounds over a distance of 50 feet. Individual is also required to lift 20 pounds overhead and needs the ability to move around while laying on his/her back while performing repairs. Since our properties have multiple stories, being able to climb 3 flights of stairs repeatedly is also an essential function. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential responsibilities.
The characteristic work environment is one of requiring tasks to be completed in outside weather exposure, household and moderate commercial chemicals and moderate noise levels. Reasonable accommodations will be made for to enable individuals with disabilities to perform the essential responsibilities.
T&R Properties is a Smoke Free Employer.
T&R Properties, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.
T&R Properties is a leader in property management and real estate development. Established in 1983 by founder, P. Ronald Sabatino, the company instituted the core values of Quality Construction and Superior Customer Service provided at a competitive price. Mr. Sabatino remains the CEO of the company and is the President of its Development division, and our two golf courses. While the primary business is multi-family housing, T&R has grown over the years, evolving as a large scale in-house developer. Additionally, we own and manage many mixed-use and commercial projects which includes two golf courses. As we continue to flourish and expand, T&R has several developments in progress in Ohio, Pennsylvania and Florida. If you are looking for a new home for your family, or a new home for your business....Let Us Guide You Home.
Role: Leasing Consultant
Apply for this job now.