Service Advisor - £28,000 - £32,000 Basic Salary

Location: Chippenham
Salary: £28,000 - £32,000 Basic (OTE depending on bonus structure)

Pembrook Resourcing are currently recruiting on behalf of a well-established automotive dealership who are looking to add an experienced Service Advisor to their aftersales team.

This is a fantastic opportunity for someone with previous motor trade experience who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

*

Acting as the first point of contact for customers in the service department

*

Booking vehicles in for service, maintenance, and repair work

*

Preparing job cards and ensuring accurate documentation

*

Providing updates to customers throughout the day

*

Upselling additional work, service plans, and products where appropriate

*

Liaising with the workshop to ensure efficient workflow

*

Handling customer queries and resolving any issues professionally

The Ideal Candidate:

*

Previous experience as a Service Advisor (essential)

*

Excellent communication and customer service skills

*

Ability to work well under pressure

*

Strong organisational skills and attention to detail

*

Confident in upselling and meeting targets

*

Full UK driving licence